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Scoble on Write-only Marketing

By Nick Hodge | June 28, 2007

Robert Scoble, now earn­ing a liv­ing deal­ing with PR people in the ‘val­ley, under­stands the dif­fi­culty of blog­ging from within large organ­isa­tions. Robert refers to one of the 4000-or-so blog­gers at Microsoft: David Weller.

The best way to learn about an organ­isa­tion, its plans and products is with a search engine. Mar­ket­ing and product teams are abso­lutely scared wit­less of the trans­par­ency that blog­ging provides. It’s not evil­ness, it’s the fear of inform­ing the com­pet­i­tion. Espe­cially in the online world where the small is as power­ful as the large, and products live and die within a 24-hour cycle.

Mar­ket­ing and PR prefer a “write-only” inter­net. Sadly, the inter­net as we see it today is read and write, read and write.

Maybe Microsoft is not “uber­cool” because it’s not obscure enough. Too much trans­par­ency, too many eyes, too many mouths. Please don’t for­get for each one of these mouths, there is a match­ing set of ears. We are listen­ing too. Blog­gers write, and see the response, feed this back into the cycle of product development.

One won­ders about other organ­isa­tions, and if the “eyes” to “ears” ratio also applies. Read and Write.

Topics: blogging, microsoft, observation, personal, technology | No Comments »

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