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- Speed, Quality, Cheap. Pick any Two.
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- Facial Update
- Why the Quietness?
- What does Transparency mean to me?
- The long search for the perfect WPF Twitter Client. Over.
- #auteched week begin
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- Where is Nick?
- Sanity Prevails
- 28 Weeks. 18 Weeks Down
- New Windows Home Server
- Japan Photo
- Microsoft and Web 2.0 Stuff
- Bing Box on your Website or Blog
- New.CloudApp();
- Fifth Barcamp Sydney, Saturday June 27th
Dear Norris Carter, Pierric Beckert
By Nick Hodge | April 28, 2007
Dear Norris Carter (General Manager, Loyalty Programs, Qantas) and Pierric Beckert (Managing Director, American Express)
Note with interest that you have sent me a fake/promotional credit card in the mail. Obviously as a direct mail campaign to attempt to get me to use your products: Qantas and AMEX respectively.
How many trees did you kill to send this piece of direct mail out? Not to say the environmental damage in the plastics in the fake card.
Yes, I have said it is OK to send me direct mail when I signed up for AMEX some years ago — but recalling having said “no more direct mail” with either of your organisations in the recent 2 years. (see previous post on this matter)
I am expecting someone to call me at home, on my unlisted phone number, between the hours of 6pm and 8pm sometime during the week commencing 1st May telling me the additional benefits of the card and why I should spend AU$395 for an AU$100,000 (subject to credit approval criteria). I will politely point them to this blog post.
Again I repeat: I use your products often. But now you are just pestering me for no reason. Your databases will show I have been “sold up” or “cross sold” to exactly zero AMEX products. Zero. I am now costing you more than you make from me.
Time to move on in your marketing campaigns, guys. Direct mail is old school.
Nick
Topics: rant, technology | 3 Comments »





May 3rd, 2007 at 10:52 am
[…] light of the recent shenanigans of AMEX, its time to list my numbers in the “Do-not-Call […]
December 20th, 2007 at 10:23 pm
I never got one!
May 5th, 2008 at 5:14 pm
Me thinks Nick Hodge needs to get a life.